Terms & Conditions
1. General Information
- KLERV (“we”, “our”, “us”) is an activewear brand based in India.
- By using our website or purchasing our products, you confirm that you are at least 18 years old, or using the website under the supervision of a parent/guardian.
2. Products & Pricing
- All product descriptions, prices, and availability are subject to change without prior notice.
- We strive for accuracy, but errors in product information, pricing, or availability may occur. We reserve the right to correct such errors and cancel orders if necessary.
- Prices are in INR (₹) and inclusive of applicable taxes, unless stated otherwise.
3. Orders & Payments
- Placing an order constitutes an offer to purchase the selected products.
- Orders are confirmed only after payment is successfully processed.
- We accept payments via UPI, debit/credit cards, net banking, and other options available at checkout.
- We reserve the right to refuse or cancel any order in cases of suspected fraud, unauthorized transactions, or stock unavailability.
4. Shipping & Delivery
- We aim to ship your order within the estimated time mentioned on the product page.
- Delays may occur due to unforeseen circumstances (e.g., courier issues, natural disruptions).
- Risk of loss or damage passes to you upon delivery of the product to your provided address.
5. Returns, Exchanges & Refunds
- We accept returns/exchanges within 15 days of delivery, provided the product is unused, unwashed, and in its original packaging with tags intact.
- For hygiene reasons, some products (e.g., socks, underlayers) may not be eligible for return.
- Refunds will be processed to your original payment method within 7–10 working days after we receive and inspect the returned product.
- Shipping charges (if any) are non-refundable.
6. Intellectual Property
- All content on our website, including logos, designs, images, product descriptions, and other material, is the property of KLERV and protected by intellectual property laws.
- You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.
7. Limitation of Liability
- Our products are designed for active use, but it is your responsibility to ensure they are suitable for your activity.
- KLERV will not be liable for any injuries, losses, or damages resulting from misuse of our products.
- To the fullest extent permitted by law, our liability is limited to the value of the product purchased.
8. Privacy Policy
- Your personal information is handled in accordance with our [Privacy Policy].
- By using our website, you consent to the collection and use of your information as outlined in the policy.
9. Changes to Terms
- We reserve the right to update or modify these Terms at any time.
- Changes will be effective immediately upon posting on our website.
- Continued use of the website after such updates constitutes your acceptance of the revised Terms.
10. Governing Law & Jurisdiction
- These Terms are governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in India.